![att-logo[1]](http://thenovitiate.files.wordpress.com/2011/02/att-logo1.jpg?w=490)
Well, folks – it’s been a technologically trying couple of weeks, but I think I may finally be out of the woods.
I don’t know how, in the year 2011, it can still be difficult to receive a reliable internet connection, but apparently being able to spend an hour or two reading gossip blogs and surfing the internet after a long day of work is too much to ask. At least, don’t ask AT&T. Trust me when I say that they won’t be able to do anything for you except waste your time.
I’ve spent every lunch hour I’ve had for the past two weeks trying to get a modem delivered to my house, and each time I called in I seemed to get a different excuse. Either UPS didn’t have my apartment number or was keeping the package at their headquarters, an hour away. Once UPS got the address right, they had already sent the package back to AT&T, who wouldn’t overnight equipment despite promises.
Once Addam and I received our modem, the laptop still wouldn’t connect to the internet, meaning AT&T had to send someone out to check on our signal. Of course, when I asked two weeks ago if someone could just be sent out in lieu of the modem, I was told that I would have to install it myself. We were told that someone couldn’t come out for two weeks, but after a bit of persuasion on Addam’s part, AT&T agreed to send someone out this morning. So far, knock of wood, things appear to be running smoothly.
This would make me feel better if I wasn’t also fighting a losing battle with my insurance company.
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